Official Communication & Customer Support
The safest and fastest ways to reach the BlackTree team.
Need help? Contact us by email — it is the safest and fastest way to reach the BlackTree team.
📢 Important Update for Our Customers
To serve you better and respond faster, we have introduced Artificial Intelligence (AI) for customer support. Instead of calling, you can now receive instant assistance through our AI-powered chatbots and smart voice agents, available anytime.
⚠️ Safety Advisory
Please do not call any phone numbers listed on Google or other sources, as they may be fraudulent. Since we are closing down all telephone support, our official AI-based channels are the safest and fastest way to connect with us.
Thank you for your understanding. We look forward to serving you with smarter, faster and more secure support.
📩 Email Support
Please email us — we respond as quickly as possible. Use the right address below so your request reaches the right team.
info@myblacktree.comRefunds & returns: ops@myblacktree.com
- General queries, orders, partnerships
- info@myblacktree.com
- Refunds, returns & exchanges
- ops@myblacktree.com
- Copyright & trademark issues
- info@myblacktree.com (cc legal@myblacktree.com)
Send Us a Message
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Our Addresses
BlackTree India (Subhai, Hajipur Office)
Dharma Chowk, Pani Tanki
Cipet Industrial Area Road, Near Shanti Asiatic School
Hajipur, Bihar – 844102
Myblacktree.com — Legal Entity
Myblacktree India Private Limited
1/7, Vivekanand Park, New Pataliputra
Patna – 800013
BlackTree Food Truck (Patna)
Patliputra Branch 169, Behind Haldiram
Patna, Bihar – 800013
Mumbai Address
Motilal Nagar II, Behind Link Road
Goregaon (West), Mumbai – 400062, India
Delhi Factory Address
137, Mayapuri, Phase-I
New Delhi – 110064
📵 Telephone Support
We are closing down all telephone support (022-48964000, 0612-3570168). Please use email or our AI support instead.
Working hours: Monday to Friday, 11:00 AM – 5:00 PM
Saturday & Sunday: Closed
Trademark Notice
MYBLACKTREE INDIA PVT. LTD. is the exclusive owner of the BLACKTREE trademarks. Unauthorised commercial use is strictly prohibited.
For copyright or trademark matters, please write to info@myblacktree.com (cc legal@myblacktree.com).
BlackTree Quality Assurance Team
AQF specialists conduct soft-line inspections and audits with a dedicated team of textile professionals.
Open Your Own BlackTree Store
Enjoy zero stock risk, market-driven trend analysis and expert branding support.
✅ Store Operator / Legal Identity
MYBLACKTREE INDIA PRIVATE LIMITED
Cipet Industrial Area Road, Near Shanti Asiatic School, Hajipur, Vaishali, Bihar – 844102, India
All disputes are subject to Hajipur (Bihar) jurisdiction only.
Frequently Asked Questions: Contact us
What is the best way to contact us?
Email info@myblacktree.com for general questions, or ops@myblacktree.com for refunds, returns and exchanges.
Can I call BlackTree customer care?
Telephone support has been closed. Please do not call numbers listed on Google or other sources, as they may be fraudulent.
How do I report a copyright or trademark issue?
Email info@myblacktree.com with a copy to legal@myblacktree.com.
How quickly will I get a reply?
Our team replies to emails as quickly as possible on working days (Monday to Friday, 11:00 AM – 5:00 PM). Please include your order number to help us respond faster.
Where is BlackTree’s registered office?
MyBlackTree India Private Limited is based at Cipet Industrial Area Road, Near Shanti Asiatic School, Hajipur, Vaishali, Bihar 844102.
Can I visit the logistics facilities listed on the website?
No. Those are third-party facilities, not offices or return centres. Please use only the email addresses on this page.
